Shipping and Delivery Policy

Last updated: 2025/7/30

Our goal is to make the ordering process as simple as possible.

Orders for in-stock items typically ship within 1-2 business days (excluding weekends and holidays). The actual delivery time is 5-7 business days.

Orders can be edited/changed within 12 hours of order placement.

Shipping times vary depending on demand, factory production, holidays, weather conditions, and other factors.

Shipping Costs

We offer free shipping on all products within the lower 48 states. (Excludes: Alaska/Hawaii, U.S. protectorates, APO/FPO, and PO Boxes.)

Shipping Methods

We ship via UPS/FEDEX/USPS, offering free shipping within the lower 48 states. Please provide a correct and accurate shipping address. If your shipping address is incorrect or incomplete, you may be charged for secondary shipping. After your order is shipped, we will email you a tracking number so you can check the estimated delivery time.

About Shipping

Packages are shipped without a signature by default. If you require a signature service, please contact our customer service team after placing your order (we recommend contacting us within 24 hours) and we will assist you in adding FedEx Signature service.

Company Name: Hefei Nietan Toys Co., Ltd.
Legal Representative: Liu Shuang
Mobile Number: 16594881531
Date of Establishment: July 19, 2022
Address: Room 1505, Building A, Xindi International, intersection of Quanjiao Road and Jingquan Lane, Yaohai District, Hefei City, Anhui Province
Unified Social Credit Code: 91340102MA8P911K63